1.- Presentation and right to information

This website is the property of the company, Las Pléyades Comercializadora Internacional Ltda. (hereinafter, “Senda Hotels”), with NIT. 900228195-2 and registered office at calle 15 n ° 3-74 Santa Marta, Colombia. Senda Hotels takes the protection of your privacy and personal data very seriously. For this reason, Senda Hotels fully complies with current legislation on the protection of personal data so that your personal information is kept securely. This data protection policy regulates access and use of the service of this Website that Senda Hotels makes available to Users interested in the services offered by Senda Hotels. If you wish to contact our Data Protection Delegate, you can do so through the email santamarta.v@gmail.com.

2.- Why is Senda Hotels entitled to carry out data processing?

The data of the Users that are collected through the online registration forms available on the Websites are collected by Senda Hotels in order to be able to provide them with the Services offered through the Website. In accordance with the provisions of the applicable privacy regulations and its development regulations, Senda Hotels, owner of the Websites, informs the User of the existence of an automated personal data file, duly registered with the Superintendency of industry and Commerce.

3.- Processing of personal data and purpose of the treatment

Senda Hotels may collect personal data from Users through registration forms, the personal data collected by OLÉ COLOMBIA, may be used for the following purposes:

to. The provision of the services offered on the Website.

b. Send commercial communications to Users by letter, telephone, email, SMS / MMS, instant messaging or by other equivalent means of communication related to Senda Hotels services, as long as the User has consented to this purpose of processing personal data.

Likewise, the User consents to the processing of their data for the elaboration of profiles, as well as for the segmentation of their data. The aforementioned treatments may have the purpose of both the analysis and realization of statistics to know the traffic and use of the Website by the Users, as well as the determination of their tastes and preferences to send them promotional information according to their interests.

4.- Mandatory or optional nature of the information provided by the User and truthfulness of the data

The User guarantees that the personal data provided are truthful and is responsible for communicating to Senda Hotels any modification thereof. The User will be liable for the veracity of the data provided, Senda Hotels reserving the right to exclude from the registered services any User who has provided false information, without prejudice to other actions that may proceed in Law. It is recommended to have the utmost diligence in terms of Data Protection through the use of security tools, and Senda Hotels cannot be held responsible for theft, modification or loss of illegal data.

5.- Prohibited practices and data conservation

Senda Hotels will cancel the registration of Users who: (i) include or promote illegal, immoral, obscene or harmful material; (ii) promote any type of discrimination; (iii) Send “bulk (mass mail), junk (junk mail), or spam e-mail (junk mail)” or “newsgroup communications” when they have not been requested; (iv) violate any intellectual or industrial property rights of third parties. Likewise, the User agrees to refrain from using and collecting data from distribution lists that can be accessed through the information and services contained on the Website to carry out activities for promotional or advertising purposes, as well as to send commercial communications of any kind and through any support not requested or previously consented to by Senda Hotels and / or the users of the Website. The personal data provided will be kept by Senda Hotels as long as the User does not express his or her willingness to unsubscribe from Senda Hotels services and this in order to receive information about the company’s products.

6.- User rights in relation to their data

The User has the right to (i) access their personal data, as well as (ii) request the rectification of inaccurate data or, where appropriate, (iii) request its deletion, (iv) request the limitation of the treatment of their data, (v) oppose the processing of your data (vi) exercise the right to forget your data and (vii) request its portability.

In order to exercise these rights, it is necessary for the User to prove their personality in front of Senda Hotels by sending a photocopy of their National Identity Document or any other valid means in Law. The User can exercise all these rights at the following email address santamarta.v@gmail.com, indicating the reason for their request. The User can also send his request by ordinary mail to the following address:


Calle 15 N ° 3 – 74 Historic Center of Santa Marta, Colombia.

Without prejudice to any other administrative remedy or legal action, the User will have the right to file a claim with a Control Authority, in particular in the Member State in which they have their habitual residence, place of work or place of the alleged infringement, in in case you consider that the processing of your personal data is not adequate to the regulations, as well as in the case of not being satisfied with the exercise of your rights. The supervisory authority to which the claim has been submitted will inform the claimant about the course and result of the claim.

7.- Data security

Protecting the privacy and personal data of its customers and visitors is very important to Senda Hotels. Therefore, Senda Hotels does everything in its power to prevent your data from being misused. Your data can only be accessed by authorized personnel. Senda Hotels maintains the security levels of protection of personal data in accordance with the applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data that the User provides to through the Websites, without prejudice to informing you that Internet security measures are not impregnable. Senda Hotels undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with the applicable legislation, as well as to grant them a secure treatment in the international transfers and assignments of data that, where appropriate, may occur.

8.- Questions

If you have any questions about this privacy policy, please contact us by sending an email to santamarta.v@gmail.com

9.- Acceptance and Consent

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by Senda Hotels, in the manner and for the purposes indicated in this Privacy Policy.